Privacy Policy
Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). By using our site, you agree to this Policy.
Contents
1. Who we are
The Fifth Cut (“we”, “our”, “us”) is a sole trader business based in New South Wales, Australia. We provide digital education (online courses, downloads, micro-lessons) and may offer limited coaching/consulting services. Contact: thefifthcut@gmail.com.
2. What we collect
- Contact details — name, email address (and optional phone).
- Billing information — processed securely via Squarespace/payment partners (we do not store full card details).
- Usage data — pages viewed, clicks, device/browser information.
- Course participation data — enrolments, progress signals where applicable.
- Coaching/consulting context — if you engage those services and provide information voluntarily.
We do not intentionally collect sensitive information unless you voluntarily provide it in a coaching context and it is relevant.
3. How we collect it
- Directly from you — purchases, forms, email enquiries.
- Automatically — cookies, analytics, and similar technologies.
- From third parties — Squarespace analytics/forms, email providers (e.g., MailerLite/ConvertKit), payment processors.
4. Why we collect it
- Deliver and improve courses, downloads, and site experience.
- Process payments and manage your account.
- Send updates, newsletters, or resources (only if you opt in).
- Provide customer support and respond to enquiries.
- Comply with legal obligations and prevent misuse.
You can opt out of marketing emails at any time via the unsubscribe link or by contacting us.
5. Cookies & analytics
We use cookies and similar technologies to remember preferences and understand how visitors use our site. We may use Google Analytics and Squarespace analytics to collect aggregated, anonymous insights. You can disable cookies in your browser settings; some features may not function as intended without them.
6. Storage & security
We take reasonable steps to protect your personal information against misuse, interference, loss, and unauthorised access. Data may be stored by Squarespace and other reputable service providers using industry-standard security. Access is limited to authorised personnel.
7. Sharing your information
We do not sell or rent your personal information. We may share limited data with trusted providers who help operate our services (payment processors, email tools, analytics). These providers may only use your data to deliver their service and must protect it appropriately. We may disclose information where required by law or to protect our legal rights or prevent harm.
8. International transfers
Some providers may store data outside Australia. By using our services, you consent to your information being processed in those locations, provided appropriate safeguards are in place.
9. Access & correction
You may request access to, or correction of, your personal information by emailing thefifthcut@gmail.com. We’ll respond within a reasonable timeframe.
10. Your rights
- Access the personal information we hold about you.
- Request corrections if information is inaccurate or outdated.
- Withdraw consent for marketing communications at any time.
11. Complaints
If you have concerns about how your information is handled, please contact us first at thefifthcut@gmail.com. If unresolved, you can contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au • enquiries@oaic.gov.au.
12. Changes to this Policy
We may update this Policy to reflect changes in law, technology, or our operations. The latest version will appear on this page with the date above. Continued use of our site after changes indicates acceptance.
13. Contact us
Questions about this Policy or your data? Email thefifthcut@gmail.com.
© The Fifth Cut. All rights reserved. See also our Terms & Conditions and Copyright Notice.